Saturday, November 26, 2005
Why do government employees lack the simplest levels of customer service?
Why do they assume that customers have nothing to do other than wait for them while they chat with this and that?
Why do men have a problem looking at you when you talk? And I'm not talking about those so-called religious le7ya dudes. This guy had no trouble blabbing away with his female colleagues.
I went to Surra (phone company? what do you call those places?) to get some things done and the woman servicing me didn't know what to do so she had to ask this man who appeared to be her superior. He was chatting in his loudest voice with other employees so stepped forward to quickly answer her questions then went back to his yapping. When I addressed him with my question he seemed to look right through me. Am I invisible? The woman asked him another question, and again he gave her a quick answer and moved on without waiting to see if she got it (she didn't). Why can't those people be a little more professional?
Lunch today was a three piece meal of dark chocolate shot for appetizer, fondu for the main dish, and dark chocolate truffle for desserts. You think I overdid it?
And Now I sleep.